Transform Microsoft Teams with our Managed Microsoft Services and unleash the full power of Microsoft 365
Microsoft Teams with Operator Connect
Operator Connect is the next-generation of Direct Routing. By adding full PSTN connectivity to your Microsoft Teams platform, it turns Microsoft Teams into a complete business phone system. Take full advantage of the collaboration, continuity, and employee management features for Operator Connect, including:
Attendant Console: Attendant Console is a feature that allows selected employees to manage and route incoming calls, view colleague availability, set-up call queues, and manage the status of ongoing calls.
Call Recording: Unlimited recording and retention of audio and video calls made within Teams.
SMS / MMS for Teams: Native mobile messaging allows SMS/MMS text messaging. Directly Integrated with Microsoft Teams.
Business Continuity: Our Solution provides for uninterrupted voice service even if Microsoft Teams service is not available.
Streamlined IT Service Management: Manage phone numbers, seats and users through integrated APIs and portals
Global Coverage: Service availability in the USA, Canada, Mexico and over 30 countries in Europe, Latin America, and Asia Pacific. Our global service offering is continuously expanding.
Professional Implementation: Managed implementation support to handle system configuration, technical staff training, and service activation.
Simplified Administration: Enhanced management portal simplifies the native Microsoft administration console, allowing administrators to obtain new phone numbers and deploy new Microsoft Teams seats, in real-time and on-demand.
Real-time Tier 1 support 24/7/365.
Additional Microsoft Services
Microsoft Teams with Direct Routing
Microsoft 365 Plans and Licenses
Microsoft Assessment & Design Consulting